DISCONNECTION PROTECTION AND CANCELLATION POLICY

Except as otherwise expressly stated in writing by RedlightPoker.com (RedlightPoker), the following terms and conditions set forth the rules and procedures that govern all Players' rights in the event of disconnection and game cancellation:

1. Disconnect Protection is a tool implemented to protect players in the event that their internet connection is inadvertently lost while involved in a pot. If a player does become disconnected, that player will be allowed to continue in the hand (provided he or she has Disconnect Protection available) and contest that portion of the pot that he/she had become financially involved in up to the point of disconnection.

2. RedlightPoker strives to offer the best Disconnect Protection to our Players. Our goal is to protect Players while also maintaining appropriate checks so that the protection shall not be misused.

3. Disconnect Protection is in no way intended to be used for any purpose other than a genuine disconnect. Any misuse of this policy by intentionally disconnecting from the poker site may result in; forfeiture of any monies won, Tournament disqualification, the loss of the Disconnect Protection privilege or expulsion from the RedlightPoker Site.

4. Our Software is designed to detect whether a Player had a genuine disconnection before giving the Disconnect Protection to him. If a Player tries to get Disconnect Protection by simply not acting on his/her turn and getting "timed out", he/she is deemed to have folded.

5. Players MUST accept the risk of disconnection. Disconnections can and do occur. If this should happen, please log back on and continue play as quickly as possible. To limit potential disconnection difficulties, please consult with your ISP as to what measures can be initiated to help reduce this risk. At no time will RedlightPoker assume responsibility for disconnected players regardless of cause.

6. If a Player is disconnected during the play of a Hand and has Disconnect Protection available, that protection will kick in and the Player will be able to contest that part of the Pot in which they had invested money (and can win whatever is in the Pot at the time of the disconnect).

7. RedlightPoker reserves the right to alter this policy and render final decisions on all matters herein at its sole discretion. Policy changes and relevant decisions will be communicated accordingly to RedlightPoker via electronic and/or written means.

8. RedlightPoker reserves the right to render final decisions on all matters herein at its sole discretion. Decisions will be communicated accordingly to RedlightPoker via electronic and/or written means.

Live Game Disconnect Protection:

9. Disconnect Protection resets are allowed three times in a 7 day period for Live game play. This means that before RedlightPoker successfully processes a Player's reset request; we will determine whether the Player has used up his/her quota of resets. If the Player has used up his/her quota, RedlightPoker will not reset the Disconnect Protection automatically.

10. Each player is limited to the use of 8 Disconnect Protections (3 resets) within a 7 day period for Live game play.

11. A Player may request for a Disconnect Protection reset by using either of the following two methods:

12. Go to Lobby --> Click on 'Options' --> Click on 'Reset Disc-Protect'; OR

13. While at the table, click on the 'Dealer's Chip Tray' to get the options. One of the options is 'Request Disc-Protect'. Just click it to send a reset request to us.

14. On the successful resetting of a Player's Disconnect Protection count, the Player will receive a confirmation

Sit & Go Single-Table Tournament Game Disconnect Protection:

15. There are no Disconnect-Protects at all Sit & Go Single-Table Tournaments. You will be folded if you lose connection. This has been done at the request of a large number of Players.

Sit & Go Multi-Table Tournament Game Disconnect Protection:

16. There are no Disconnect-Protects available for all Sit & Go Multi-Table Tournaments. You will be folded if you lose connection.

Multi-Table Tournament Game Disconnect Protection:

17. There are no Disconnect-Protects for all Multi-Table tournaments. You will be folded if you lose connection. This has been done at the request of a large number of players.

GAME CANCELLATION POLICY:

• REAL MONEY GAMES: Each Player will be refunded back the exact amount of money he/ she had at the start of the Hand at the time of cancellation.

• PLAY MONEY GAMES: Each Player will be refunded back the exact amount of Chips he/ she had bought when he/she took a seat at the Table. This is done because we do not record ALL Play Money Hand information.

• SIT & GO SINGLE-TABLE TOURNAMENTS: If a Tournament is cancelled due to technical issues, any Player who was eliminated prior to this time will lose his/her Buy-in and Entry Fee. The remaining Players will be refunded their Buy-ins and Entry Fees and will equally divide up the Buy-in monies from the Players already eliminated, regardless of the Chip standing when the Tournament was halted.

• SIT & GO MULTI-TABLE TOURNAMENTS: If a Tournament is cancelled due to technical issues the following Refund Policy will be implemented: Eliminated Players at time of cancellation will not be refunded their Buy-In (Amount which goes to the Prize Pool) or Entry Fee (Amount the House takes). Players still in the Tournament at time of cancellation will be refunded as follows:

  • 50% of Prize Pool will be distributed equally between all Players still in the Tournament at the time of cancellation.
  • 50% of Prize Pool will be distributed on a percentage basis at time of cancellation based on their Chip count.
  • Their Entry Fee (For ex. $3 in a $30+$3 Tournament).

• MULTI TABLE TOURNAMENTS: If a Tournament is cancelled due to technical issues the following Refund Policy will be implemented: Eliminated Players at time of cancellation will not be refunded their Buy-In (Amount which goes to the Prize Pool) or Entry Fee (Amount the House takes).

Players still in the Tournament at time of cancellation will be refunded as follows:

  • 50% of Prize Pool will be distributed equally between all Players still in the Tournament at the time of cancellation.
  • 50% of Prize Pool will be distributed on a percentage basis at time of cancellation based on their Chip count.
  • Their entry fee. (For ex. $3 in a $30+$3 Tournament)

“No DP” Tables:

Selected Tables will not have Disconnect Protection for disconnects. These Tables are identified in the Lobby by listing "(No DP)" next to the Table name.

These Tables will not offer the conventional Disconnect Protection, but will wait for the user to connect back, based on the investment made in the Pot. The user's time-bank will not be used, but the system will wait for the Player to connect back, based on the following rules:

• No time added if Pot size is up to 5 big blinds
• 30 seconds if the Pot is more than 5 BB and up to 20 BB
• 60 seconds if the Pot is more than 20 BB and up to 40 BB
• 120 seconds if the Pot is more than 40 BB and up to 80 BB
• 240 seconds if the Pot is more than 80 BB

When a Player is disconnected and has no investment in the Pot, the Hand will be folded when the regular time allotted expires. Although, if a check option exists to a disconnected Player, the Hand will be checked after the regular time allotted expires.

All use of RedlightPoker is further governed by the
RedlightPoker Terms & Conditions of Use.

RedlightPoker

July 4, 2004

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